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Job Description
This role processes operational transactions, assists RO in monitoring overall status of portfolio and contribute in preparing basic data related to the credit file for annual review.
This role provides support to Relationship Managers / Officers and /or the Head of Regional Customer Support Unit in respect of various operational matters and processing requests from customers. He/she normally assists the RM / RO prepare Credit Files and other reports. This role does not have a requirement to sell products or services but has a commercial impact in terms of the level of service that is provided to customers.
Accountabilities:
- Attends to daily transactions including (but not limited to):
- Loan initiation, roll over and settlement.
- Deposit initiation, roll over and settlement.
- F/X transactions.
- Handling the prompt processing of exceptional request for approvals providing justification.
- Inter-faces between clients and other operational entities in the Bank for:
- Responses to queries on account statements, daily balances, reversal of charges, etc.
- Resolving (in consultation with concerned RO and Unit Head) submission / regularization of legal documents and securities.
- Maintenance of Credit Limits:
- Follows-up with concerned ROs prompt regularization of excesses.
- Initiates requests for sub-allocation, deferral memos for missing / discrepant legal documents and securities on a timely basis.
- Assists in the preparation of Credit Files in terms of:
- Initiating credit information request on a timely basis.
- Compiling required statistics and profitability figures in coordination with Administrative Assistant / Support Staff.
- Preparing Short Form Credit File.
- Following-up, submission of F/S and completion of spread sheet, in consultation with concerned RO contact designation person at client office in order to request/obtain clarifications required in the context of the financial analysis.
Skills
- Graduate in Business Management.
- Alternatively, a PDP graduate without any other practical experience.
- Good knowledge of relevant BSF products/services.
- Sound knowledge of relevant BSF credit procedures and policy.
- Capable to perform financial statement analysis and
- Has good computer knowledge and command over Excel.
- Excellent communication skills.
- Well-developed report writing skills.
- Written and spoken fluency in English.
Education
Finance
