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Agent Telesales (Outsource)

Riyadh, Saudi Arabia Posted 2023/09/27 11:59:31 Expires 2023-10-12 Ref: JB1100039570

Job Description

  • Present and sell bank's product and services to current and potential clients.  
  • Responsible to answering all call related bank products.
  • Responsible of outbound campaigns calls that assigned by manager.
  • Capture the customer / Prospect information in the Leads system
  • Identify sales prospects and contact these and other account as assigned.
  • Follow up on new leads and referrals resulting from field activity.
  • Responsible on reviewing qualitative data capturing.
  • Contacting customers with high quality service provided.
  • Establish and maintain current client and potential client relationships.
  • Avoid any possible financial risk or create any harm to the customers.
  • Coordinate sales region staff to accomplish the work required to close the sales.


  • Diploma / bachelor's degree in business administration, Banking and Finance or Accounting, Commerce or other courses which could be compensated by considerable management experience.
  • Minimum of 2 years’ experience in contact Center or customer service-related position Experience and exposure on general banking operations, products and services. Knowledge of the Bank's policies and procedures & SAMA Rules. Knowledge of Microsoft Office, communication skills Good English command of both oral and written. Good analytical capabilities, deep understanding of finance product, Contracts, terms & condition. Convincing skill, negotiation skill.
  • Sales skills, Negotiation skill, Communication skill, Creative thinking and problem solving, time Management. 
  • Retail Banking Professional Foundation Certificate

Job Details

Job Location Riyadh, Saudi Arabia
Job Role Sales
Number of Vacancies 1

Preferred Candidate

Career Level Entry Level

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