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Job Description
Position Summary :
Application support is responsible to provide a regular application support for the application installed into Windows platform such .Net , Tomcat , JBoss Java & Web services & to facilitates the project tasks coordination within the Division teams. A high attention to detail, strong organization skills and ability to juggle multiple competing priorities is critical to the success of this role.
Scope of Responsibilities :
• Application administration & Support
• Application Deployment
• Application upgrade / reinstallation
• Application Patching & Fixes & new release
• Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime
• Troubleshooting network connectivity in a LAN/WAN environment
• Application Configuration & Optimization
• Application performance & tuning
• Application & System Monitoring
• Application daily maintenance & Debug activity
• Application 2nd & 3rd client / servers Support
• Develops and manages effective working relationships with other departments and users
• Assist the Project Manager in the drafting and issuance of project related requests within the Division.
• Effectively and accurately communicate relevant project information & requirements to the Division teams.
Skills
• Bachelor Degree or Diploma in computer science / Computer Engineering.
• 1 - 3 Years of experience, in banking sector or similar.
• Experience in supporting Windows platform applications such .Net , Tomcat , JBoss Java & Web services in addition to the experience in supporting Projects & Project Managers
• Proficient with project plans, understanding of project life-cycle and spreadsheet creation & report creation
• Effective communication skills including verbal, written and presentation skills
• Proven ability to work effectively both independently and in a team based environment
• Proficient in MS Office Suite
Education
Degree in Computer Science or related field.