Retail eChannels product manager

Job brief

We are looking for an experienced Product Manager who is passionate for managing online banking products. The selected candidate will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the Bank’s vision and strategy.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

• Create buy-in for the product vision both internally and with key external partners

• Develop product pricing and positioning strategies

• Translate product strategy into detailed requirements and prototypes

• Scope and prioritize activities based on business and customer impact

• Work closely with all stakeholder teams to deliver with quick time-to-market and optimal resources

• Drive product launches including working with public relations team, executives, and other product management team members

• Prepare test plan and test scenarios, test deliverables and sign-off accordingly

• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed

• Build customer awareness and understanding programs

Requirements

• Proven working experience in eChannels product management

• Proven track record of managing all aspects of a successful product throughout its lifecycle

• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management

• Solid technical background with understanding and/or hands-on experience in software development and web technologies

• Strong problem solving skills and willingness to roll up one’s sleeves to get the job

• Skilled at working effectively with cross functional teams in a matrix organization

• Excellent written and verbal communication skills

• MS/BS degree in Computer Science or equivalent preferred