إنتهت صلاحية هذا الإعلان الوظيفي لقد إنتهت صلاحية هذا الإعلان الوظيفي و هو غير مفتوح حاليا لأي طلبات عمل.
إرفاق
وصف الوظيفة
Responsible for providing direct customer service needs, answering
inquiries, selling retail products and services to Elite and Privilege
customers; for cross-selling investment banking and treasury products.
Duties and Responsibilities:
Works with Branch Management and Priority Banking Team Leaders to
ensure a consistency in:
Service delivery
Goal achievement (Profitability and Market Penetration)
Promotional Programs;
Processes/executes transactions of Elite and Privilege customers,
such as:
Account opening/modification, closure, etc.
Filing/maintenance of customers' legal files
Custody and delivery of VISA/MC and SARRAF CARDS and PIN’s in
accordance to the Bank's policies and procedures
Applications for opening/closure of Safe Deposit Boxes
Saudi Shares transactions
Delivery of check books and mailing of account statement/advice
Acceptance and delivery of LC and LG applications/documents to
Bills Department as well as customers
Follows up TOD’s directly with client as appropriate;
Cross-sells the Bank's products and services to reach the maximum
number of qualified Elite and Privilege customers;
Provides quality service to Elite and Privilege customers;
Follows up non-active and low balance Privilege and Elite customer
accounts to generate and/or maximize profit from these accounts;
Ensures proper display of advertising/merchandising materials and
availability of customer forms and brochures in the Priority Banking
lounges as per RBG's policies and guidelines;
Assists in the preparation of the Branch's marketing plan in
coordination with the Branch Manager and Priority Banking Team Leader;
Visits existing and prospective clients;
Attends customer events whenever possible to strengthen BSF
relationship with the client;
Maintains list of prospective clients for tracking purposes and
establishing relationship with them;
Reports program activities and development to the Priority Banking
Team Leaders;
Deliveries/hands over gifts according to policy;
Performs other functions as may be directed by Branch officer or the
Priority Banking Team Leader from time to time.
المهارات
Technical Knowledge of:
- Bank Products and Services Manual
- Bank's Organization Structure
- RCU guidelines
- Legal Manual
- RBG/CCB Credit Policies related to TODs and Overstepping
authorizations; LCs and LGs; Bills for Collection; Credit
Administration Policies and Procedures related to securities documents
Legal files documents
- VISA/MasterCard Policy and Procedures
- Saudi Shares Procedures
B. Management
Marketing/Selling skills; excellent interpersonal skills and
communication skills
C. Education
Bachelor's degree in Business Administration, Commerce, Marketing
or equivalent work experience
D. Others
Bilingual (Arabic & English); Good writing skills and computer
literacy is a plus.
