حالة الإعلان الوظيفي هي مُلغاة هذا الإعلان الوظيفي غير منشور للباحثين عن عمل، حيث لن يتم تلقي أي طلبات وظيفية بسبب حالة الإعلان
إرفاق
وصف الوظيفة
Responsible for providing direct customer service needs, answering
inquiries, selling retail products and services to Elite and Privilege
customers; for cross-selling investment banking and treasury products.
Duties and Responsibilities:
Works with Branch Management and Priority Banking Team Leaders to
ensure a consistency in:
Service delivery
Goal achievement (Profitability and Market Penetration)
Promotional Programs;
Processes/executes transactions of Elite and Privilege customers,
such as:
Account opening/modification, closure, etc.
Filing/maintenance of customers' legal files
Custody and delivery of VISA/MC and SARRAF CARDS and PIN’s in
accordance to the Bank's policies and procedures
Applications for opening/closure of Safe Deposit Boxes
Saudi Shares transactions
Delivery of check books and mailing of account statement/advice
Acceptance and delivery of LC and LG applications/documents to
Bills Department as well as customers
Follows up TOD’s directly with client as appropriate;
Cross-sells the Bank's products and services to reach the maximum
number of qualified Elite and Privilege customers;
Provides quality service to Elite and Privilege customers;
Follows up non-active and low balance Privilege and Elite customer
accounts to generate and/or maximize profit from these accounts;
Ensures proper display of advertising/merchandising materials and
availability of customer forms and brochures in the Priority Banking
lounges as per RBG's policies and guidelines;
Assists in the preparation of the Branch's marketing plan in
coordination with the Branch Manager and Priority Banking Team Leader;
Visits existing and prospective clients;
Attends customer events whenever possible to strengthen BSF
relationship with the client;
Maintains list of prospective clients for tracking purposes and
establishing relationship with them;
Reports program activities and development to the Priority Banking
Team Leaders;
Deliveries/hands over gifts according to policy;
Performs other functions as may be directed by Branch officer or the
Priority Banking Team Leader from time to time.
المهارات
Technical Knowledge of:
- Bank Products and Services Manual
- Bank's Organization Structure
- RCU guidelines
- Legal Manual
- RBG/CCB Credit Policies related to TODs and Overstepping
authorizations; LCs and LGs; Bills for Collection; Credit
Administration Policies and Procedures related to securities documents
Legal files documents
- VISA/MasterCard Policy and Procedures
- Saudi Shares Procedures
B. Management
Marketing/Selling skills; excellent interpersonal skills and
communication skills
C. Education
Bachelor's degree in Business Administration, Commerce, Marketing
or equivalent work experience
D. Others
Bilingual (Arabic & English); Good writing skills and computer
literacy is a plus.